Managed IT Support

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Fully managed IT support for SMEs

Our strength is bringing innovative managed IT support, corporate-level solutions to SMEs, and we've been helping our clients grow for over 20 years.

Communication

Communication

We explain things clearly and take the lead in communication, so you always understand what we're doing on your behalf.

We work to your priorities, not our own.

IT Accreditations

IT Accreditations

Since 1998, we've gained several IT accreditations and certificates. BSI ISO 27001 confirms our standards of information security. Cyber Essentials Plus means we meet national government standards for looking after data, while ISO 9001 covers quality management.

Proactive IT Monitoring

Proactive IT Monitoring

Our proactive IT monitoring system performs a spectrum of system and network checks. It not only alerts us to potential issues, but often allows us to resolve problems before they have caused business interruption.

IT Support SLAs

IT Support SLAs

We aim to fix IT problems remotely because it's quicker than travelling to your premises. However, we will send an engineer when requested or if you wish.

If things go wrong, we look into what happened and learn from it.

Experienced IT Support

Experienced IT Support

In 2006, we relocated to our own building near the centre of Norwich - and added a second and third nearby a few years later. Today, we're the largest independent IT firm in Norfolk with 70+ people.

High Level IT Service

High Level IT Service

You benefit from our excellent customer service, with 24/7/365 IT support and our commitment to 'first call fix' and onsite engineering.

IT Support  brochure
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IT Support brochure

Although we've grown, we're not too big to serve your business.

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Focused on your future

We aim for 10-year-plus relationships with our clients. We're not about shifting boxes or selling loads of units to make a quick buck. Contact us today for more information on how our IT Support services can help keep your systems running smoothly. We are pleased to offer services in Norwich, Ipswich, Colchester, Cambridge, and beyond.

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