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Our infrastructure.

Our primary concern is to provide a continuous level of service to our clients wherever practically possible. Major elements of providing this service included relocating to our own detached commercial premises and building our own Tier 3 Data Centre. In addition, we have installed a backup 3 phase diesel generator, so we can continue delivering all provided services in the event of power failure. This means whether we are supporting your IT or hosting your data, we are able to provide a continuous and consistent level of service.

The following is a summary of the infrastructure we provide:

Environment

  • Continuous 3 Phase Uninterruptible Power Supply
  • Backup 3 Phase SDMO Diesel Generator
  • Fire Suppression System with Auto Shut Down
  • Redundant Air Conditioning with Efficient Cyclical Air Movement

Security

  • Secure Data Centre Access
  • Monitored Security Systems
  • Full Colour CCTV

Service

  • Diverse & Separate BTNet Fibre Internet Connectivity
  • Private MPLS Wide Area Network
  • 24/7 Fully Staffed UK Support Centre
  • Proactive Monitoring
  • Managed Firewall
  • Managed Backups
  • Managed Server Updates
  • Managed Antivirus

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Good to know

90%

In over 90% of cases, we can resolve the problem remotely following the very first call.

24/7/365

When we say we’ll be there, we mean it.